Frequently Asked Questions

Frequently Asked Questions (FAQ) ✨

When will I receive my order?
Delivery time depends on the selected shipping method and courier. We work with local delivery partners in major cities. Orders are usually delivered within 1 to 3 days after confirmation.

Do you offer international shipping?
Currently, shipping is available within the country and selected cities listed in the delivery section. For international orders, you can contact our team via WhatsApp to provide product details, weight, and receive a custom shipping quote through international carriers not yet listed on our store.

What if the product has a manufacturing defect?
Please refer to our Return & Exchange Policy for full details. If a defect is confirmed and approved for return, the product cost is covered by the store, while shipping fees may apply according to the policy terms.

Do you offer discounts for bulk orders?
Yes, we offer bulk order services with discounts ranging from 10% to 20% on selected products. For inquiries, please contact us directly via the Contact Us page or WhatsApp for pricing and details.